Frequently Asked Questions

How long will it take to design my kitchen or bath?

What does your design service cost?

Where do your services begin and end? 

What products do you supply?

Who will I be communicating with in your office on a regular basis?

Will my phone calls be returned, my emails answered?

Who will be doing the actual design work?

I saw a cabinet line elsewhere that we like, but we want you to design the kitchen. 
Will you work in that manner?

How is my price determined?

When the project is finished, will my cost still be the amount quoted?

Does our estimate include all of the costs involved for my project?

What is your service area?

Can I afford you? 

How much does a kitchen cost?

How long will it take to design my kitchen or bath?

A typical kitchen project design usually requires from a few days to 2 weeks.  Larger projects will take more time.  The length of time is determined by the complexity of the design, the level of detail, your own ability to be decisive, as well as the number of revisions made to your plan.
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What does your design service cost?

Our Design Fee is normally included in our quote for the project when we are providing a total Design-build type of project. 

On Design-for-Fee projects, there will be a design retainer collected based on the estimated scope of the project.  This Design Retainer will be rebated back to you upon purchase of your Cabinetry and Countertops.  Design for other spaces in the home are by retainer as well, with the retainer cost varying per project. Our Design Retainer is in proportion to the high level of professional service that we provide. 
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Where do your services begin and end? 

By request, we can manage your project from start to finish.  In this Turn-Key situation, we will be responsible for the installation of your Cabinetry, Countertops, Backsplash Tile and Flooring if these materials are purchased through Cabinet Connection. 

We will also coordinate with other Licensed Professionals if necessary, which may include Electricians, Plumbers, HVAC etc. It is the best scenario when allied Professionals work together as a team, preferably, a team that has worked together before.  This coordination involves providing schedules and producing specific plans for the Licensed Professionals to follow, dealing with specific locations for lighting, switching, receptacles, plumbing, appliance locations, and more.
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What products do you supply? 

Cabinetry:   We represent one line of Cabinetry that can be truly “Custom” and two lines that are considered “Entry” or “Mid-level”. Two high end lines of Custom Cabinetry, as opposed to one, allows a vast selection of options such as door styles, finishes, wood species, construction details, and more. With our Custom Cabinet capabilities, it is very likely that your customization requirements can be accomplished.  Our “Entry” or “Mid-level” Cabinetry is at a very attractive price point.  We have selected these Cabinet lines for the absolute best value for the price. These Cabinet Manufacturers have a broad selection of door styles, finishes, customizations, and interior options available. Regardless of budget, you can be assured of a broad selection of cabinet choices to meet your needs.

Countertops:  We can provide all of the popular Countertop options for your needs.   We have several standard and upscale Laminate choices, four major manufacturers of acrylic Solid Surface, four choices in Quartz manufactured stone as well as Granite, Marble and Soapstone.  

Tile:  As a service, we will (for a fee) design your Tile pattern and help you select your tile. Tile is a critical design element, and its color and texture tell an important story about your space. A well-designed tile backsplash can do so much to enhance any Kitchen Cabinet design.
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Who will I be communicating with in your office on a regular basis? 

You will be working with one of the designers on our design staff.  You will be working with the same designer / project manager throughout the duration of the project. 
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Will my phone calls be returned, my emails answered?

Yes!  Our policy is to answer all calls  and E-mails within 24 hours or less.   
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Who will be doing the actual design work?

A member of our Design team will do your design work.  Our Designers names are Amanda, Amber, Jill and Mike. 
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I saw a cabinet line elsewhere that we like, but we want you to design the kitchen.  Will you work in that manner?

No.  There are a number of good reasons why this is not a good situation. 
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How is my price determined?

Price for cabinetry is determined  by the wood species, door style, the finish type on the cabinetry, the amount of cabinetry, the amount of moldings and decorative details, interior cabinet options, custom work involved.
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When the project is finished, will my cost still be the amount quoted?

Yes. The only changes to a quote we give will be for documented change orders that are for revisions requested by you during the course of the project.
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Does our estimate include all of the costs involved for my project?

Our quotation to you for the project will be very detailed.  All materials and labors will be specifically listed and priced.  We also include a complete list of Specifications for all materials pertaining to your project.  If you do not see a specific item (i.e. Under Cabinet Lighting or Backsplash Tile) on the quote, it is very likely that it is not included.  Please call your Designer & review the Quotation with them if you have any questions.  
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What is your service area?

We limit our service area to a radius of about 100 miles around Salina, Kansas.  Please call our office at (785) 825-1250 if you have any questions about what cities may be covered in this radius.
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Can I afford you?

Yes!  The products we provide range from the entry level to the high end / luxury market. Can a customer on a modest budget have Cabinets that are sized to actually fit the room space?  Yes!  Can the high-end client look to save money in some invisible areas? Absolutely!  We are experts at helping you be aware of where your dollars are best spent, according to your goals.  We will point that out to you and give you costs in certain areas so that you are in control of where and how your money is spent.  It is our objective to deliver the best value possible for your money.
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How much does a kitchen cost?

The answer to this question covers a broad spectrum.  Our average Kitchen Remodel is $10,000 to $20,000.  With this being an average, we also have had new Kitchen Cabinets & Countertops sell from $4,000 to $10,000.  On the luxury end, we have sold and quoted Cabinet and Countertop projects from $50,000 to over $100,000.
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